It’s a dull feeling when something on a machine breaks and renders the whole contraption useless. Good for the dump and nothing more and the feeling of guilt that comes with such an action. Out of sight but not so out of mind for someone who cannot abide waste and our throwaway age.
And especially aggrieving if said machine is much used and will need to be replaced as occurred recently with my juicer.
Juicing is a big part of Holland family life, as some of my readers will know and my machine breaking having just bought enough fruit and veg for three or four mornings, my spirits plummeted when an innocuous lug of plastic sheared off. Probably just one root vegetable too many.
Nikki breezed in to the kitchen and sensed my foreboding.
‘Have you got the receipt because it might be within guarantee.’ She suggested helpfully and my mood darkened even further.
Have I got the receipt? What a ridiculous question. I am hazy on who our mortgage is with!
Do I have a receipt?
Yeah, of course I do. I’ll go and fetch it from my highly ordered filing system.
But then I have a flash of inspiration. I recall that I bought my juicer on-line and that might mean that I have an email. Clutching at straws but I grab my phone – I open the gmail app and search “juicer”
At best a long shot – and no doubt, I will be let down by technology yet again.
But wait. What’s this?
Indeed, gmail finds a confirmation email. How useful. I scroll down through the mail and the company details. Obviously there is no phone number to use. No chance to speak with an actual human but they do provide an email.
So I fire off a polite missive and even attach a photo I take with my phone of the broken component. I hit send and immediately I feel buoyed. At least I have done something constructive and I feel less impotent.
And who knows, maybe it will even bear fruit? Gettit.
And lo and behold – it does.
The company responds.
Full Disclosure – I am about to go all gooey over a company called Juicy Retreats – who acts as distributors for JR Juicers. And I state for the record that Dominic Holland is not being paid for this post. Indeed I have never been paid for a post – although this is not a principled stand – and I remain very accessible and incredibly open to offers…
The email I receive is to acknowledge receipt of my email and then to notify me that a replacement part has already been dispatched to my address which they already have on file.
And suddenly the world is a better place.
The sheer majesty of modern technology.
Nikki’s suggestion seems even more arcane now. She needs to get with the times.
All I needed was my phone and my family are able to drink fruit and veg juice again.
The part arrived in the post and in time to squeeze the juice out of the produce I had just bought and so nothing was wasted.
All waste but food waste is my biggest bugbear. That hollow feeling when your packet of ‘Fine Beans’ from Kenya are no longer fine! Such that I am happy to be guinea pig with food that is well beyond its sell-by date although I draw the line when the green spots appear on our bread.
And this quirk of mine has had a large influence on a novel I have written, called The Fruit Bowl. Formerly published as A Man’s Life – the new version will be published on July 13th and can be pre-ordered now.
Between now and publication, I will blog regularly on other facets of my rather eccentric life that I have used to complete this story – a novel which I think readers of my blog will very much enjoy.
And finally a word on JR Juicers…
Given that my machine is used so often – at least five times a week – and to produce drinks for up to six people – and that I squeeze through, carrots, raw beetroot, ginger, turmeric, apples as well as any number of softer fruits, these machines are blooming marvellous and add to this the JR customer service…
I can highly recommend Juicy Retreats and their JR Juicers to anyone in the market for a juicer.
And I commend juicing to you all also and for it is mental health benefits as much as the well known dietary and nutritional upsides.
Because for me at least – juicing just makes me feel good.
Not so easy to explain – but there is just something about seeing a bag of spinach being reduced to a thin liquid line of green goodness and separated from the dry pulp. The sheer power of the machine – cold pressing and squeezing the life out of even the hardest beetroot. Literally, like getting blood from a stone.
To create a drink that is the best start to anyone’s day.
I call the drinks – Fruit Bowls – another quirk of mine which is explained in the novel – and whatever the concoction of ingredients I use – they are drinks and a start to my day which makes me feel good – and is therefore an appropriate name for my new novel – because this is my intention when I set out to write a novel…
To make people feel good – which is as good a reason as any to read a book these days.